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Frequently Asked Questions

Ezzeown is a green, environment-friendly initiative that promotes the use of preowned and open-box appliances to reduce waste and save resources. By choosing Ezzeown, you help the environment and save money by buying high-quality products at affordable prices.

Ezzeown offers preowned, open-box, and new products, including household appliances such as refrigerators, washing machines, ovens, and more. Each category comes with specific warranties to ensure peace of mind.

Buying preowned or open-box products not only saves you money but also reduces environmental impact by extending the life of these products. All items are inspected and come with a 1-month repair warranty, ensuring they are in good working condition.

Simply browse our selection of preowned, open-box, and new products, choose the one that suits your needs, and proceed to checkout. You can select delivery options, pay securely online, and your product will be shipped to your doorstep.

If you want to sell a preowned appliance, you can list it on Ezzeown by providing details about its condition and functionality. Our team will review it, and once approved, it will be listed for buyers on the platform.

Preowned and open-box products come with a 1-month repair warranty. New products come with the original manufacturer's warranty. Additionally, you can purchase an extended warranty for preowned and open-box products for added protection.

Products can only be returned if they are different in color or type from what was originally ordered. If there is an issue, please reach out to our support team for assistance.

All inquiries and complaints are handled via email (shop@ezzeown.com) or WhatsApp. Our support team is ready to assist with any concerns related to your order.

Delivery is chargeable and depends on your location and the size of the appliance. Delivery costs will be clearly displayed during the checkout process.

If a refund is applicable, it will be processed after deducting transportation costs and a 10% processing fee. Refunds are offered in cases where the product differs from what was ordered.

Yes, once your order has been shipped, you will receive a tracking number to monitor the status of your delivery.

You can purchase an extended warranty during the checkout process. This provides additional coverage beyond the 1-month repair warranty that comes with preowned and open-box products.

Delivery charges cover the cost of safely transporting your appliance to your doorstep. We ensure that your product arrives in excellent condition, and the fee helps cover logistics and handling.

We accept all major credit cards, debit cards, UPI, and other secure online payment methods. Payments are made simple and secure for your convenience.

A processing fee of 10% is deducted from any refund, along with transportation costs. This fee covers handling, transaction, and administrative charges.

If your preowned or open-box product experiences an issue within the first month of purchase, we will repair it at no additional cost. The warranty covers repairs but does not include part replacements.

A processing fee of 10% is deducted from any refund, along with transportation costs. This fee covers handling, transaction, and administrative charges.

If your preowned or open-box product experiences an issue within the first month of purchase, we will repair it at no additional cost. The warranty covers repairs but does not include part replacements.

Prices for preowned items are set based on their condition and market value. However, our team works with sellers to ensure fair pricing and can discuss potential adjustments only in case of bulk orders.

A processing fee of 10% is deducted from any refund, along with transportation costs. This fee covers handling, transaction, and administrative charges.

If your preowned or open-box product experiences an issue within the first month of purchase, we will repair it at no additional cost. The warranty covers repairs but does not include part replacements

Prices for preowned items are set based on their condition and market value. However, our team works with sellers to ensure fair pricing and can discuss potential adjustments only in case of bulk orders.

Please inspect the product upon delivery. If any damage is found, report it immediately to our support team via email or WhatsApp. We will assist you in resolving the issue

Ezzeown offers a sustainable shopping option, helping you reduce your environmental footprint while also saving money. Our platform ensures product quality with warranties, fair pricing, and excellent customer support.

Yes, creating an account on Ezzeown allows you to manage your purchases, track orders, and list items for sale. It also helps streamline the communication process for customer support.

Once you submit your appliance for sale, our team will review the information within 2-3 business days. After approval, your item will be listed on the website.

If your order hasn’t been shipped yet, you can update your delivery address by contacting customer support via email or WhatsApp.

Yes, Ezzeown offers bulk orders for businesses such as hotels, restaurants, offices, and other commercial entities looking to purchase quality appliances in large quantities.

Bulk purchasing from Ezzeown allows you to buy preowned, open-box, and new products at competitive prices without making a large upfront investment. This helps businesses acquire quality appliances while staying within budget.

We offer a wide range of household and commercial appliances, including refrigerators, washing machines, ovens, air conditioners, and more, suitable for hotel kitchens, office break rooms, and other business environments.

Yes, we provide special discounts and pricing for bulk orders. The exact discount depends on the volume and type of appliances being purchased. Contact our sales team for a customized quote.

Preowned and open-box products come with a 1-month repair warranty, and new products come with the original manufacturer’s warranty. You also have the option to purchase extended warranties for added protection on preowned and open-box products.

Yes, we offer customizable bulk orders to fit your business needs. You can select the type and quantity of appliances based on your specific requirements.

Yes, we offer customizable bulk orders to fit your business needs. You can select the type and quantity of appliances based on your specific requirements.

Yes, delivery is available for bulk orders, and the cost will vary depending on the size of the order and the delivery location. Delivery fees will be included in your quote.

We offer flexible payment options for bulk purchases. You can pay using credit/debit cards, UPI, and other secure online methods. We can also discuss installment or payment plans depending on the order size.

Bulk orders typically take longer to process than individual orders. Depending on the size and availability of the products, we aim to deliver within 7-14 business days. Our team will provide an estimated timeline during the order process.

To place a bulk order, you can contact our sales team via email (shop@ezzeown.com) or WhatsApp. Provide details of your requirements, and we will assist you in selecting products and processing the order.

Yes, we offer after-sales support for all bulk orders. Our customer service team is available via email and WhatsApp to assist with any inquiries, issues, or warranty claims.

Yes, all products undergo thorough inspection and testing before they are dispatched. This ensures that your business receives high-quality appliances in perfect working condition.

Ezzeown focuses on promoting sustainability by offering preowned and open-box appliances, helping reduce waste. We also ensure that products come with warranties, making us a reliable platform for both buyers and sellers.

You can reach us via email at shop@ezzeown.com or through WhatsApp. Our team is here to assist you with any questions, complaints, or feedback.

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